At a glance
- On-site IT support across Spain: mainland, Canary and Balearic Islands, Ceuta and Melilla.
- A single point of contact who works with your head office or IT department through one channel.
- Every visit documented: what was done, where, the result and what is still open.
- 18 years in business and more than 800 clients in Spain.
Need IT hands in Spain for your business?
Your local IT partner in Spain
UK and international companies expanding into Spain usually hit the same wall: the IT team sits back home, the new site is a flight away, and finding a reliable IT company in Spain that actually turns up and reports properly takes time you do not have.
That gap is what we fill. Your local IT partner in Spain is the role we take; Your IT hands in Spain is the work we do on the ground, following your standards rather than ours.
How we work with your head office
You get one point of contact in Spain. They take the request, plan the visit, coordinate our technicians and keep you updated through the channel your IT department already uses: ticketing tool, email or scheduled calls.
Every job is documented, so your team abroad knows what is happening at each Spanish site without chasing anyone.
What we do on site
Typical work for international companies operating in Spain:
- Office and store set-up: workstations, network, Wi-Fi, printers and peripherals.
- Rollouts across one or many Spanish sites, including POS and retail hardware.
- Recurring or one-off on-site support for your users in Spain.
- Maintenance of local infrastructure: servers, network, Firewall and devices.
- Liaising with Spanish carriers, landlords and manufacturers when the job needs it.
- Device swaps and refreshes, with collection of old equipment.
Nationwide coverage, one contact
We cover the whole of Spain, islands included, with the same point of contact for all your sites.
Our Mercamadrid office handles technical work, sales and customer service; Villabona, Goya and Sagunto are technical offices. Wherever the job is, responsibility and follow-up stay with iDeo.
Working alongside your IT team or provider
We are not here to replace anyone. We work under the guidelines of your international IT department or its provider, as the local team that executes and reports.
If your footprint in Spain grows or shrinks, the service adjusts with it.
Frequently asked questions
Do you support companies that have no office of their own in Spain yet?
Yes. A foreign company can use iDeo as its local IT partner to set up and support its first Spanish site, even when all decisions are taken outside Spain.
Can you work with our existing IT provider back home?
Yes. We follow their procedures and standards, with a single local contact and documentation of every visit, so they keep full visibility.
Which parts of Spain do you cover?
The whole country: mainland Spain, the Canary and Balearic Islands, Ceuta and Melilla.
What does IT support in Spain cost?
It depends on the number of sites, devices and the kind of cover you need. We review your set-up first at no cost and then quote a clear monthly fee or a price per job.
Can you set up the IT for a new office or shop in Spain?
Yes: network, Wi-Fi, workstations, printers, POS and security, ready for your team to start working, and then ongoing support if you want it.
IT support in Spain for international companies
Tell us what you need
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