The starting point
The problem was not confined to one component.
A POS software provider needed a physical execution layer in Spain: technicians capable of installing and replacing equipment, resolving on-site incidents, and coordinating with the team configuring the software remotely.
The collaboration separates responsibilities without fragmenting the intervention. Place IN maintains control of the software; iDeo coordinates logistics, materials, and on-site technical action.
What iDeo delivered
- 01Installation and replacement of POS
- 02Printers, readers, tablets, and peripherals
- 03Permanent stock for equipment or parts replacements
- 04Resolution of on-site incidents
- 05Coordination with Place IN's remote configuration
Verifiable outcome
Place IN can deploy and maintain its solution in Spain with a technical partner who executes the physical part and documents each intervention.
Facing a similar challenge?
Tell us where the operation is getting stuck.
We review the starting point and set out a clear technical route.